After being told to drop off my vehicle and leave the keys inside,my vehicle has not moved in two days in their sevice yard.excuses range from a runny nose to everybody has the flu,its raining,all the way to publishers clearing house is bringing a check. This is the third time I've taken my vehicle here with the same results. There commercial says you want take a beating with eatons well my feet tell a different story.
Great people and great deals
The past 4 vehicles we bought have come from Eaton. William Hamilton always finds the exact car we are looking for and makes sure we are happy with our purchase as long as we own it. Amy and the guys in the service department always work with our busy schedules for maintenance and repairs. The Eaton family and staff make buying and owning our cars a pleasant experience and always welcome us with a smile!
This company did some recall work for me for Chevrolet for which I am sure they were paid quite well. They charged me for work that was not authorized. I would not deal with this place again.
The service department is a joke, starting with the woman at the service desk. She lies to your face and is a smart ass to the core. Charged a woman over $165 to reprogram a module on her car and didn't even do it. Dozens of people have complained about this woman and she's still there for some reason. This is not the only bad experience I've seen from their service department. Either the owner is blind or he just simply does not care about the quality of customer service his place of business puts out. Now to sales. I saw a young man buy a very expensive diesel truck from them. Clearly stated on the paper work that factory warranty was still in effect. Turns out something very serious went wrong with it and took it back to them to fix it. After he gets it there they tell him that there's a performance module on the truck that voided the warranty. He added nothing to the truck and the module that was on it came with the truck. Ended up costing him thousands to fix it. Moral of the review: "Come to Eaton! So you can take a beating!"
Eaton Chevrolet Buick Gmc is a US Car Dealer based in Houston, Mississippi. Eaton Chevrolet Buick Gmc is located at 527 W Madison St, Houston, MS 38851, USA.
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